Privacy policy

Last updated: December 16, 2025

 

This Privacy Policy explains how Vibehaus Living LLC (“Vibehaus”, “we”, “us”) collects, uses, and discloses personal information when you visit or make a purchase from vibehausliving.com (the “Site”) or otherwise use our services (collectively, the “Services”).

 

1) Personal information we collect

We may collect the following types of information:

 

Information you provide to us

  • Contact details (name, email, phone number)

  • Billing and shipping address

  • Order details and purchase history

  • Customer support messages and any information you choose to share with us

 

Information collected automatically

  • Device and browser information

  • IP address and approximate location derived from IP

  • Pages viewed, clicks, and interactions with the Site

  • Cookies and similar tracking technologies

 

Information from third parties

We may receive information from service providers that support our Services, such as:

  • Shopify (store hosting and checkout)

  • Payment processors (to process payments)

  • Shipping and fulfillment partners (to deliver orders)

  • Analytics and marketing providers (to understand and improve performance)

2) How we use your information

We use personal information to:

  • Process orders, payments, shipping, returns, and customer support

  • Communicate with you about your order or account

  • Prevent fraud and keep our Services secure

  • Improve and optimize our Site and customer experience

  • Send marketing communications if you have opted in (you can opt out anytime)

3) Cookies and analytics

We use cookies and similar technologies to operate the Site, remember your preferences, understand site usage, and support marketing and analytics.

You can control cookies through your browser settings. Please note that disabling cookies may affect Site functionality.

For information about Shopify-related cookies, see Shopify’s cookie policy on their website.

4) SMS marketing

If you opt in to SMS, we may send you:

  • Order and delivery updates

  • Cart reminders (if enabled)

  • Marketing messages (if you opted in)

SMS opt-in data and consent will not be sold or shared with third parties except with messaging partners used to deliver messages (for example, SMS platform providers).

You can opt out at any time by following the instructions in the message.

5) How we share personal information

We may share personal information with trusted third parties only as needed to provide the Services, including:

  • E-commerce platform providers (such as Shopify)

  • Payment processors

  • Shipping and fulfillment partners

  • IT, analytics, and customer support providers

We may also disclose information if required to comply with law, enforce our terms, or protect our rights and users.

We do not sell personal information.

6) Data retention

We keep personal information only as long as needed to provide the Services, meet legal and accounting requirements, resolve disputes, and enforce our agreements.

7) Your rights

Depending on where you live, you may have rights to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of your information

  • Object to certain processing or opt out of marketing

  • Request a copy of your information

To exercise these rights, contact us at info@vibehausliving.com

8) International data transfers

Your information may be processed in countries other than where you live, including where our service providers operate. We take steps to protect personal information in line with applicable laws.

9) Children’s privacy

Our Services are not intended for children, and we do not knowingly collect personal information from children.

10) Changes to this policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last updated” date.

11) Contact

For questions about this Privacy Policy or our privacy practices, contact:
Email: info@vibehausliving.com