OUR BRAND
Is Vibehaus a legit company?
Vibehaus is a verified, U.S.-registered home design brand. We have helped thousands of customers create expressive interiors through secure payments, authentic reviews, and responsive customer support.
Are Vibehaus products safe and durable?
Yes. All materials are tested for durability, stability, and safety. From dense foam cores to sturdy metal frames, every piece is made to last and designed for real homes (not just showrooms).
DELIVERY
Do you deliver inside my home?
Deliveries are usually curbside or to the building entrance. Assembly or upstairs delivery is not included unless stated otherwise on the product page.
Will I have to pay customs or import fees?
All fees are included in our prices, so there is nothing extra to pay upon delivery.
In the unlikely event that you are charged any fees, simply let us know and we will refund the full amount.
My order is late, what to do?
Delivery delays may occasionally occur due to extended customs inspections or public holidays, which are beyond our control. If this happens, you will be notified by email or phone.
Please note that all deliveries are handled by third-party courier services.
What if my order arrives damaged or incorrect?
No worries, we’ll make it right.
Just email info@vibehausliving.com with photos of the issue within 48 hours of delivery, and our support team will arrange a replacement or refund.
GENERAL
Can I customize a product (color, fabric, size)?
Yes, many of our pieces can be customized. Availability depends on the product. Reach out to us before ordering and we’ll guide you through the options.
Can I cancel my order?
Orders can be canceled within 12 hours after purchase. Once production has started, cancellations may no longer be possible.
Do you offer a warranty?
Yes, all Vibehaus products come with a 2-year limited warranty covering manufacturing defects in materials or workmanship.
If something arrives damaged or develops a fault under normal use, just reach out to us at info@vibehausliving.com and we’ll sort it out right away.
How can I contact you?
You can reach us anytime via email or Whatsapp. We usually reply within 24–48 hours on business days.
Can't find what you're looking for?
Send us an email to tell us what's up and we will get back to you as soon as possible. Be sure to include your order number (if you have one).
Please email us at info@vibehausliving.com


